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Provider Training Information

Training and Education Courses are offered through our comprehensive clinical training program. It is designed to enhance the knowledge, skills and performance of healthcare professionals who empower our members to make positive health behavior changes.

We offer many courses to support continuing education for providers, enhance integrated care, and expand use of best practices. Participants can receive continuing education for some classes, and receive certificates of attendance related to certain licensing requirements.

Our trainers have extensive knowledge in a variety of health topics, including behavioral health, speech, respiratory, occupational and physical therapy, nursing, exercise physiology, nutrition, diabetes, smoking cessation, case and utilization management, care coordination, data systems, organizational development, long-term services and supports, and child welfare. We are here to help you with information regarding our education and training workshops, all designed to support the treatment you provide our members and improve member outcomes.

If you have questions or comments regarding provider training, please contact HSH Provider Services at 1-855-694-HOME (4663).

Missouri Clinical Provider Training

Register for Missouri Clinical Provider Trainings

Statewide Provider Training / Orientation Webinars

How to sign up

  1. Click the date below to register for a webinar.
  2. You will receive a confirmation email with a link and instructions for joining the webinar. 
  3. When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.

 NOTE: Please check junk folder if confirmation is not received

Learn more about: Risk Adjustment Documentation and Coding

Each webinar includes an overview of Risk Adjustment (RA) and Hierarchical Condition Categories (HCCs).

To register, please click on the link for the webinar you would like to attend. Please take note that the posted time is CENTRAL time.

COMING SOON

Training Highlights

  • Home State Health Overview
    • Product Overview: Medicaid, Ambetter, and Allwell
    • PCP Provider Engagement and Member Panels
    • Partnership and Network
    • Prior Authorization
    • Claims, Billing Tips & EFT/ERA
    • Secure Provider Web Portal
    • Fraud, Waste, and Abuse
    • Grievances and Appeals
    • Contact Information

Available Orientations:   

 

Please join Home State Health and Centene Behavioral Health’s free trainings on behavioral health topics for physical and behavioral health providers. We have been working hard to expand the training opportunities that we offer. We now have four training options available to you.

Live Webinars:

We continue to offer live and interactive webinars. Training descriptions and registration links are now available on a variety of topics.  We also have webinars and trainings specific to foster parents and foster care case workers. 

When searching for a training that is eligible for continuing education, make sure to read the description in the registration link to see which licenses and credentialing boards have been approved for continuing education, as this varies between courses.

 

Onsite Trainings:

We also offer free and onsite trainings for Federally Qualified Health Centers, Rural Health Clinics and Community Mental Health Centers on a variety of topics. To request a live training please email: BH_Training@centene.com.

 

Relias:

We offer free access to Relias for our providers. Relias offers a wide variety of online trainings.   When setting up the account you will need to choose “n/a” for the Practice Type and “provider” for the Organization. You will be able to maintain an account as long as you are consistently using it. We do deactivate accounts if they go unused for 30 days. Make sure to obtain your certificate immediately after taking course as it will be lost if your account is deactivated after the thirty days.

 

Missouri In-Person TF-CBT Training

Event Overview

Home State Health is providing a no-cost Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Training for contracted, in-network providers. This training will be held In-Person on Thursday, Aug 14, 2025, and Friday Aug 15, 2025, from 8:30 a.m. to 5:00 p.m. Central Time each day.

Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) is an evidence-based treatment for children and adolescents impacted by trauma that includes participation by their parents or caregivers. Research shows that TF-CBT successfully resolves a broad array of emotional and behavioral difficulties associated with single, multiple, and complex trauma experiences.

Location:

Missouri Hospital Association 
4712 Country Club Dr.
Jefferson City, MO 65109-4541
Room Name: Board Room

Times:

Please plan to arrive 30 minutes early to ensure we start on time. Breakfast will be available. Training starts promptly at 8:30 a.m. Central Time each day with a 60-minute lunch break.

Pre-Training Requirements Due No Later Than EOB Friday, August 01, 2025 (You need to register first to secure your spot, then work on the pre-training requirements.)

  • You must complete the Medical University of South Carolina’s online TF-CBTWeb 2.0 training available for 11 hours of CE credit (in addition to the 14 hours of CE credit available for this training) at https://tfcbt2.musc.edu. This training costs $35. You are required to upload your certificate of completion in the designated area*. Other clinicians have reported that it took them 9-11 hours to complete the training, so we encourage you to start early with the TF-CBTWeb training. Please note that uploading an older certificate is fine. You do not need to take the training again.
  • You must also complete the Child and Adolescent Trauma Screen (CATS) Assignment* by the due date above. It takes 20 to 25 minutes to complete. There is no need to upload your certificate of completion, we monitor online to see who has completed the assignment. The link for the training is highlighted in yellow.  https://app.teachfloor.com/Pivto/c/16373

*Both requirements can be found after enrolling in the course.  Scroll to the bottom of the registration page and open the pre-training requirement tab. 

Only clinicians who meet all of the following criteria are eligible to attend:

  • Contracted in-network provider with Home State Health or in the credentialing process.
  • Master's degree or above in a mental health discipline.
  • Professional licensure in home state (or under supervision for licensure).
  • Actively treating children/adolescents in your state's foster care/child welfare system. (You do not have to have a foster child on your current caseload, but you need to regularly have the potential to treat a child in foster care.
  • Have not participated in a live or virtual TF-CBT Training with us before.
  • Can commit to and participate in the follow-up TF-CBT Consultation Call Program consisting of twice-monthly, one-hour group conference calls for six months.

The two-day training and follow-up consultation calls are provided at no cost as part of our continuing effort to help clinicians treating children in foster care enhance their skills and utilize the best evidence-based tools available.


*Your only cost will be $35 for taking the Medical University of South Carolina’s online TF-CBTWeb 2.0 Training available at https://tfcbt2.musc.edu. If you’ve already taken this training, you do not need to take it again.

This training is worth 14 Continuing Education Hours with the following boards:

  • NBCC: Centene Corporation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6673. Programs that do not qualify for NBCC credit are clearly identified. Centene Corporation is solely responsible for all aspects of the programs.
  • State of Illinois Department of Financial and Professional Regulation (LPC, LMFT & SW): SW 159.001308; Counseling 197.000241; MFT 168.000219
  • Kansas Behavioral Sciences Regulatory Board. Pre-approved for Social Work Continuing Education. Appropriate for Behavioral Health Licenses: 13-006 (pre-approval for SW only)

*please check with your board for specific approval questions

Note: Since CE boards may have changes in requirements, it is the responsibility of the attendee to verify with their boards if they accept the continuing education being offered. For more continuing education information, please visit: https://www.envolveu.com/continuing-education.html.

Register now at this link and Click Enroll (save your username and password):

 Questions:  Please contact Amber Bridges at amber.bridges@centene.com.

We hope to see you online!

MENTAL HEALTH FIRST AID TRAINING

*** This course does NOT offer CE credit***

Objectives:

  • Describe the purpose of MHFA and the role of the Mental Health First Aider.
  • Identify the impact of mental health challenges on the well-being of adults in the U.S.
  • Explain that recovery from a mental health challenge is possible.
  • Describe the principles of safety and privacy for both the Mental Health First Aider and the person receiving Mental Health First Aid.
  • Explain the 5 steps of the Mental Health First Aid Action Plan (ALGEE).
  • Recognize the signs and symptoms of mental health challenges that may impact adults.
  • Evaluate the impact of early intervention on mental health challenges.
  • Apply the appropriate steps of the Mental Health First Aid Action Plan when a person shows early signs of a Mental Health challenge.
  • Apply the appropriate steps of the Mental Health First Aid Action Plan when a person shows worsening signs of a Mental Health challenge.
  • Apply the appropriate steps of the Mental Health First Aid Action Plan to crisis situations.
  • Choose appropriate methods for self-care following the application of Mental Health First Aid in crisis or non-crisis situation.

Adult MHFA Training

Youth MHFA Training

Free Clinical Trainings

HEDIS: MY2024 MEDICAL RECORD

This training is to provide an overview of the HEDIS Medical Record Process and the specific medical record documentation/data needed to help improve HEDIS scores.

During the HEDIS Hybrid season, a review of a random sample of medical records is selected for services rendered that were not reported through claims or encounter data. These medical record requests are needed to provide a picture of the overall health and wellness of our members and demonstrates the provider’s commitment to quality care and improved patent outcomes.

View the training presentation (PPT).

Wellcare On-Demand Clinical Documentation Improvement Webinars

Turning Point Training