Provider Training

Provider Training Information

Training and Education Courses are offered through our comprehensive clinical training program. It is designed to enhance the knowledge, skills and performance of healthcare professionals who empower our members to make positive health behavior changes.

We offer many courses to support continuing education for providers, enhance integrated care, and expand use of best practices. Participants can receive continuing education for some classes, and receive certificates of attendance related to certain licensing requirements.

Our trainers have extensive knowledge in a variety of health topics, including behavioral health, speech, respiratory, occupational and physical therapy, nursing, exercise physiology, nutrition, diabetes, smoking cessation, case and utilization management, care coordination, data systems, organizational development, long-term services and supports, and child welfare. We are here to help you with information regarding our education and training workshops, all designed to support the treatment you provide our members and improve member outcomes.

If you have questions or comments regarding provider training, please contact HSH Provider Services at 1-855-694-HOME (4663).

Statewide Provider Training/Orientation Webinars

How to sign up

Click the date below to register for a webinar.
You will receive a confirmation email with a link and instructions for joining the webinar.
When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.

NOTE: Please check junk folder if confirmation is not received

Learn more about: Risk Adjustment Documentation and Coding

Each webinar includes an overview of Risk Adjustment (RA) and Hierarchical Condition Categories (HCCs).

To register, please click on the link for the webinar you would like to attend. Please take note that the posted time is CENTRAL time.

ICD-10 Updates

Training Highlights

Home State Health Overview
Product Overview: Medicaid, Ambetter, and Allwell
PCP Provider Engagement and Member Panels
Partnership and Network
Prior Authorization
Claims, Billing Tips & EFT/ERA
Secure Provider Web Portal
Fraud, Waste, and Abuse
Grievances and Appeals
Contact Information

Available Orientations:

Training Highlights

Home State Health Provider Portal Overview
Register
Roles and Task
Submission of Prior Authorization
View Authorization
Claims and Correct Submissions
Review Claims Information
Member Eligibility
View Patient Health Records

Available Orientations:

Please join Home State Health and Centene Behavioral Health’s free trainings on behavioral health topics for physical and behavioral health providers. We have been working hard to expand the training opportunities that we offer. We now have four training options available to you.

Live Webinars:

We continue to offer live and interactive webinars. Training descriptions and registration links are now available on a variety of topics. We also have webinars and trainings specific to foster parents and foster care case workers.

When searching for a training that is eligible for continuing education, make sure to read the description in the registration link to see which licenses and credentialing boards have been approved for continuing education, as this varies between courses.

Onsite Trainings:

We also offer free and onsite trainings for Federally Qualified Health Centers, Rural Health Clinics and Community Mental Health Centers on a variety of topics. To request a live training please email: BH_Training@centene.com.

Relias:

We offer free access to Relias for our providers. Relias offers a wide variety of online trainings. When setting up the account you will need to choose “n/a” for the Practice Type and “provider” for the Organization. You will be able to maintain an account as long as you are consistently using it. We do deactivate accounts if they go unused for 30 days. Make sure to obtain your certificate immediately after taking course as it will be lost if your account is deactivated after the thirty days.

Micro-learnings:

Micro learnings are 8-10 minute online recorded trainings for providers to access anytime and anywhere. Links to micro learnings are below.

Documentation and Coding for Behavioral Health Clinicians: Modules 1-5:

Purpose: The purpose of the trainings are for medical and behavioral health providers to recognize the intent of the Behavioral Health HEDIS measures and share strategies to impact quality care and outcomes for our members'

Target Audience: Medical and Behavioral Health Providers, including licensed and unlicensed health care professionals and office staff.

*** This course does NOT offer CE credit***

Objectives:

Describe the purpose of MHFA and the role of the Mental Health First Aider.
Identify the impact of mental health challenges on the well-being of adults in the U.S.
Explain that recovery from a mental health challenge is possible.
Describe the principles of safety and privacy for both the Mental Health First Aider and the person receiving Mental Health First Aid.
Explain the 5 steps of the Mental Health First Aid Action Plan (ALGEE).
Recognize the signs and symptoms of mental health challenges that may impact adults.
Evaluate the impact of early intervention on mental health challenges.
Apply the appropriate steps of the Mental Health First Aid Action Plan when a person shows early signs of a Mental Health challenge.
Apply the appropriate steps of the Mental Health First Aid Action Plan when a person shows worsening signs of a Mental Health challenge.
Apply the appropriate steps of the Mental Health First Aid Action Plan to crisis situations.
Choose appropriate methods for self-care following the application of Mental Health First Aid in crisis or non-crisis situation.

Registration for Pre-recorded Webinar

Provider Training